Refund Policy

Refunds

• A canceled order within 24 hours will result in a refund. Refunds will be processed in a form of a credit to their Credit Card within 7 business days.
• During peak periods such as Sales or Festive periods, processing returns might be delayed slightly.
• Products purchased during Sale will not be eligible for refunds.
• At no point in time, will BasementNursery.com issue refunds more than the value of the product.